The most common cause is a SPAM filter. Please check your junk mail folder. All Licenses are released within minutes of payment.

CodeLine’s products require an internet connection to validate your license. Please ensure any firewall rules you may have allow this to occur. In addition, if you receive a “Could not secure safe connection” error then a proxy or network monitoring product is interfering with the safe handshake between the product and the CodeLine license manager website. Please contact us to work through any difficulties in this regard.

The CodeLine Authenticator is sensing a “Man-in-the-Middle” risk. It seems that your network is running through some form of network scanner/monitor (Wireshark/Anti-Virus) or a proxy and the authenticator will not proceed to pass your credentials in that instance because the secure CodeLine SSL Certificate is being intercepted and your details would be exposed. Please turn off any proxy/network/AV software or create an exception for the CodeLine Application or contact your corporate IT team and request a direct connection for the CodeLine product to the internet.

The QuickMove Automation plugin is purchased separately and has its own license key. ShareWatcher’s features are all unlocked by its main license — Live Folder Monitoring, Auditing and Remote Monitoring are included from the Pro, Server and Enterprise tiers respectively; see the ShareWatcher feature list. Plugin keys bought for earlier ShareWatcher versions are no longer used; a Server or Enterprise license covers the same features.

The ShareWatcher trial lasts 30 days from your first trial request; the QuickMove and FileToFolder trials last 7 days. Please contact support@thecodeline.com if you need more time.

The standard “Pro” license is for your own personal use and is licensed for a single device. ShareWatcher’s Server and Enterprise licenses are the business options; the feature list shows what each includes.

QuickMove is primarily actioned by the user through the context menu to speed up file movement although you can use the Automation plugin to automate the process if you prefer.

Yes, but you need to modify a registry setting to instruct the OS to allow it.

This can be changed in the registry by adding this:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer]
"MultipleInvokePromptMinimum"=dword:00000064

where “00000064” in this case is a decimal max of 100 files.

If you would prefer to simply run a “Registration Entry” file to automatically add this into your registry, it can be downloaded here (Windows Vista/7/8/8.1/10/11) but be sure to backup your registry first and open the downloaded file in Notepad, before running it, to ensure it only contains this exact text:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer]
“MultipleInvokePromptMinimum”=dword:00000064

Make one QuickMove rule per client or project: a wildcard pattern such as INV-ACME-*.pdf matches each file, and the rule moves it into that client’s folder.

The step-by-step guide shows how.

QuickMove is a context menu application designed to be run on-demand by the user. If you would like to automate QuickMove’s actions then you should consider the Automation plugin.

To provide ongoing support of the SOFTWARE PRODUCT for our existing clients, CodeLine offers free minor updates and billable major updates. Existing paid license holders receive a discount to update to a major release if they decide to update.
Please review our Product’s EULA for more details:

https://www.thecodeline.com/products/sharewatcher/eula/

https://www.thecodeline.com/products/filetofolder/eula/

https://www.thecodeline.com/products/quickmove/eula/

Remote PC Auditing requires careful setup of both the remote PC Firewall and Local Security Policy. Please review the help topics for these links:

Local Security Policy

Remote Monitoring Configuration

Some users have been reporting a false positive infection on this file. There is no infection. Avast has been notified.

More information about this can be found here: Virus False Positive (idp.generic)

This may be due to signed certificate changes we were forced to implement for your safety. Please abort the auto-update process and download directly from the Products Page.

We do apologise for the inconvenience.

Example Error

Please read this post to understand how to fix this scenario or simply follow these steps below:

Hovering over the help icon further details this use case: